Extensive Online Documentation

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Many individuals who start using their first web hosting account, or change companies, normally have queries with regard to how certain things are done or experience problems when setting up different things such as emails, website settings, etc. That is the reason why, some web hosts have compiled documentation with standard questions and issues in order to help their customers get information swiftly and seamlessly. As a result, the customer care staff representatives can dedicate more time to real problems that particular clients may be encountering, since the solution for the minor things will be available on the web and clients will be able to deal with them without having to get in touch with the help desk support team. Having detailed documentation is essential, especially for new clients with no previous experience, as the hosting service entails a myriad of functions and many individuals can become confused about what action to take. A good knowledge base can both help you carry out the procedures that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Website Hosting

If you get a website hosting plan through our company, you will be supplied with access to our in-depth online documentation where you will find information about pretty much everything connected to our web hosting plans. The topics encompass anything from how to set up an e-mail address on your feature phone, to how to do various things using an .htaccess file. The articles themselves are written in a simple-to-grasp fashion and include in-depth instructions on how to accomplish a particular operation in your Hepsia Control Panel. You can also find information that is not connected directly with Hepsia, for instance one that concerns Internet apps on your desktop PC. The full collection of articles will be located in the Control Panel’s Help section, but those that are related to a particular section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to get to know de facto everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated servers, will permit you to access the in-depth online help documentation that we’ve compiled for you. The articles contain generic information on our web hosting services, instructional tutorials about the different functions that you can use, plus troubleshooting instructions that can help you rectify common problems that you may experience. The topics that we’ve covered encompass de facto everything, from uncomplicated things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you’re on, while the entire article archive is accessible through the all-inclusive Help section.