Live Chat Support

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A live chat is among the many ways of communication supplied by some web hosting companies as a part of their support services. Determined by the supplier, the chat can be used for pre-sales, billing and/or technical assistance. This way of contact is quicker in comparison to a support ticket and it'll make it less likely to misunderstand or misspell something as compared to a phone call with a representative. Furthermore, if the issue that you experience needs some time to be examined and resolved, you're able to do something different at the same time rather than just waiting, as you'd have to do when you call. Also, you can take advantage of a live chat assistance service without spending a dime provided that you have web accessibility even if your website hosting supplier is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all website hosting that we offer and we can assist you with almost everything live. If you don't have an account with us yet, we will give you more details about the packages in order to help you to get the most appropriate plan. If you are an existing client, we will be able to assist you with any billing or general issue and with a number of common tech problems, such as an e-mail address installation in a desktop e-mail client. If you can't phone us for whatever reason or you're in some country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Of course, some situations need more time to examine and test, therefore you will have to open a ticket to our technicians, however, we're able to save your time and help you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide you with live chat support as part of our services, which means that if you have any questions for our Linux semi-dedicated servers, you are able to get in touch with our customer support team anytime regardless if you've already purchased an account or not. Generally, the chat service is intended for billing, pre-sales and general questions and difficulties, still we can assist you with quite a few tech questions as well. We can help you pick the right plan for your sites in case you don't have an account yet, we can reply any kind of billing questions or concerns you may have or we can assist you with setting up your new email address on your personal computer or smart phone - all the abovementioned will be done in a timely manner since our live chat service is accessible all the time, each and every day. No matter when you want help, you are able to chat with a representative and save a long time.