In the event that you have ever had a website hosting account before or you have dealt with any kind of online service, you're probably well aware from your personal experience that for certain things it's better to speak with a live person on the phone instead of exchange support tickets or emails. If you want to learn more about a specific service before you order it or in case something small needs to be done, for example, it is far easier and a lot faster to get it done in real time. When you're able to get hold of representatives by phone, it's also very likely that you are using the services of an actual web hosting provider, not just a reseller. The level of support that you can get by phone varies between different companies - from very general issues to professional technical support. Typically most of the suppliers will offer you pre-sales assistance and first level phone support, while more complicated technical matters are resolved via email and / or tickets.

Phone Support in Website Hosting

Our website hosting plans feature phone support 14 hours a day even on public holidays, therefore if you do not have an account yet, you can call and learn more about our solutions or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so you'll be able to call the phone number which is nearer to you. In case you're a current customer, we can help you timely with all the general and billing issues and with numerous technical matters in order to save you time and efforts - we are aware of the fact that sometimes it's much easier consult with a live person to get things done instantly. Of course, some issues simply cannot be taken care of on the phone, so if this is the case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you wish to find out more about the plans, you have some billing issue or some general problem, you can give us a call. Although some more complex troubles could require a support ticket in order to give some time to our tech support team to investigate, we'll help you with a lot of technical questions over the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have an international number where you'll be able to get in touch with us.