A 99.9% Server Uptime
The chief advantage of building your very own website hosting system is that you do not have to be worried about compatibility issues – you design a given set of software apps in such a way so as to be compatible with a defined set of hardware components. The final outcome is something even more solid and dependable, because there are much less potential chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware parts as well as a strongly customized version of SELinux in an attempt to set up an extremely safe and secure environment for your personal websites.
For this reason, with all our website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on top–drawer hardware parts provided by Juniper. In addition, on each single router, we have put a firewall with an elaborate set of rules as a way to sieve all suspicious requests.
As a result, in all our datacenter facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money on the line, you can’t feel truly safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or if you have to get a bit more robust hosting solution, such as a Linux VPS servers or a dedicated service – you’ll receive your money back in full, without any hidden costs or repayment charges.
24/7 Technical Support
When you manage a hosting firm, your tech engineers are very important. This is why we have attentively selected a very trained team of techs, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All questions are answered in under 60 minutes and our average ticket response time is under twenty minutes!