Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the intuitive Help Center integrated into your Web Hosting Control Panel. It offers an ever–growing knowledgebase with commonly asked questions and detailed instructional articles prepared by our trained customer support team.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of how–to video tutorials that detailedly explain how to tackle a common issue connected with your website hosting account. You’ll find the how–to video clips in the Help Center.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 1–hour ticket response guarantee. A team of professional technicians will be at your disposal to reply to all the inquiries that you may possibly have. During non–peak hours, a reply will be offered within just twenty minutes.