Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction warranty with all of our website hosting packages, meaning that each help request you send will undoubtedly be reacted to in less than 60 minutes maximum. Our support staff members are trained to quickly take care of any issue and to provide you with on time information on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our staff of specialists will undoubtedly be online for you 24x7x365 to reply to all your requests and to remedy any trouble that you may have. You can easily open a help and support ticket from your Web Hosting Control Panel or drop an e–mail message any time. Furthermore, on business days, you’re able to ring us or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while working on your online projects within the Control Panel, you could always click the Help key and locate your concern in the list of articles or blog posts that will appear. We have also turned almost all posts into video tutorials. The catalogue of video tutorials will load if you click the Videos button present in each section.